User Needs and Assessment

By the Numbers: 2011-2012

Total holdings: 1,267,966
Library visits: 322,821
Items checked out: 59,256
ILL transactions: 12,927
Reference questions: 2,360 
Student appointments: ~900
Instruction sessions: 184

Assessment at Carleton

General Library Assessment Resources

Information Literacy in Student Writing Project

2014/15 Goals

  • Report to library staff on assessment plan and discuss plans for implementations
  • Report regularly on UNA’s ongoing work and the development and use of the stats repository
  • Regularly update Department Heads about the use of the statistical repository - who is using it, how the data is being used, and our assessment of its progress
  • Reestablish connection with campus assessment team
  • Consider a library wide assessment project

About Assessment in Gould Library

The User Needs and Assessment (UNA) Team monitors library-wide assessment activities and coordinates internal assessment practices. Members of UNA liaise between external groups and the library on assessment matters.


Team Members:

  • Vicki Burgess, Technical Services
  • Jason Hallen, Loan Services
  • Susan Hoang, Reference & Instruction (team lead)
  • Tom Lamb, Technical Services
  • Danya Leebaw, Reference & Instruction
  • Heather Tompkins, Reference & Instruction


Current assessment plan 2014-2016

UNA began drafting a library assessment plan in 2010. This is the current version of that plan for 2014-2016 that closely aligns with the current library strategic plan.

Assessment Links

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