Try these in order until the problem is resolved:
If you have a large library, your computer may be working hard to track all of them all the time. Try clicking on "Document Preferences" and unchecking the box that says "Automatically Update Citations."
You may have closed or hidden your Zotero application. Zotero must be running, and all pop-ups will come from the Zotero program rather than from your browser. Try bringing your Zotero program to the front of your screen to see if a dialog box needs your attention.
If you have more than one Google account, you may have linked your zotero tools with the wrong Google Account. Try giving your other Google account editing privileges on this document.
Zotero doesn't have its own official mobile app, but it does have a very useful guide to using Zotero on your phone or tablet, including a nice list of 3rd party apps.
To use your citations in Excel, you need to save your library into a CSV file. It's very simple!
Go to File>>Export Library. Set Format to CSV and click OK. Now you can upload it into Excel.
If you are writing in or using a language other than English, let Zotero know so that it can alphabetize appropriately for that language.
NOTE: You wil not be able to automatically migrate PDFs and Notes from Zotero to EndNote, even though there are options that make it look like this should be possible.
Questions? Contact email@example.com
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