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If you don't already have Microsoft Word installed on your laptop, follow these instructions to install Word BEFORE you install Zotero. You can install Excel and the rest of the Microsoft Office suite at the same time.
ITS at Carleton has written instructions to follow before installing new versions of Office.
Office 365 - Especially For Students
Current Faculty, Staff, and Students can use and/or Download Microsoft Office for free through Office 365. Simply log in at https://www.office.com/ with your Carleton email address and then select "Install Office."